To return your product, you should mail your product to:

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Attn: Cuztom Dezign,

3518 California St.

San Francisco, CA 94118

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You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Depending on when we receive your product at our facility, where you live, and the amount of time it takes to manufacture the product you want, the shipping and delivery time of your replacement item may vary. Please check our website for estimated production and shipping times for the product you desire.

We are not responsible for international taxes or customs fees.

We require all items that are being shipped back to us to have a trackable shipping service or the purchase of shipping insurance. Please email this information.

We do not guarantee that we will receive your returned item, it is for this reason that we request a return tracking number.